Privacy policy
Last updated: April 16, 2024
This Privacy Policy describes how Bureau-IT.com (referred to as “we”, “us” or “our”) collects, uses, and shares your personal information when you use our website and associated services. We are committed to protecting your privacy and complying with applicable privacy laws and regulations.
1. information collected
- User-provided information: We collect personal information that you provide when registering on our site, placing an order, contacting us, or participating in promotions or surveys. This may include your name, e-mail address, telephone number, payment information, and any other information you choose to provide.
- Information collected automatically: When you visit our site, we collect certain information automatically from your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you browse the site, we collect information about the individual web pages or products you view, which websites or search terms referred you to the site, and information about how you interact with the site.
2. Use of information
- Providing, operating and maintaining our website
- Process and complete transactions, and send related information, including confirmations and invoices
- Send you marketing and promotional communications that we think you will find interesting
- Respond to your requests for service and customer assistance
- Comply with our legal obligations, resolve disputes and enforce our agreements and policies
3. Information sharing
- With service providers: We share your information with third-party service providers who help us provide and improve our services, such as hosting companies, payment processors and marketing companies.
- For legal purposes: We may also share information to respond to legal process (such as a court order, search warrant or subpoena) or to comply with regulatory or legal requirements.
- With marketing partners, in compliance with applicable laws, to provide more relevant ads.
4. User Rights You have the right to access, correct, update or request deletion of your personal information at any time. In addition, you have the right to object to the processing of your personal information, request the restriction of processing of your personal information, or request the portability of your personal information.
5. Changes to the Privacy Policy We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Using WhatsApp Business
We use WhatsApp Business to communicate and interact with our customers. When you communicate with us via WhatsApp, we may collect personal information that you provide to us directly during our conversations. This includes, but is not limited to, your name, phone number, geographical location and details of your queries or orders.
Collecting information through WhatsApp Business:
- Contact information: We collect contact information, such as your name and phone number, when you start a WhatsApp conversation with us.
- Content of the communication: We collect information that you choose to share during the interaction, including questions, requests, or any other communication carried out through the service.
Use of Information Collected via WhatsApp Business:
- To provide support and services: We use your information to respond to queries, provide support and manage our services offered to you.
- To improve our services: We may use the information collected to understand our customers’ needs and improve our services and communications.
Information sharing via WhatsApp Business:
- Information collected by WhatsApp Business may be shared with service providers who help us operate and improve our interactions with you. This includes information technology, customer service, and other related services.
- We may also share your information to comply with legal obligations, such as responding to legal requests from competent authorities.
Information Security in WhatsApp Business:
- We take appropriate measures to protect your personal information. WhatsApp also provides end-to-end encryption to ensure the security of the messages exchanged.
- We recommend that you also take precautions to protect your personal data when using messaging applications.
Changes Related to the Use of WhatsApp Business:
- Any significant changes in how we use WhatsApp Business to collect or process your personal information will be reflected in future updates to this privacy policy.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail: [email protected].
